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Contact Walmart Vision Center Customer Service

How to Reach a Person at Walmart Vision Center

Verified Contact Information

Toll-Free Number:

  • 1-888-818-3241
Call Now
Send Message

Customer Service:

  • 1-614-534-1996
    IVR / Automated System Only (No Human Option)

Customer Service:

rx@walmartcontacts.com
For Prescription

Legal:

consumerprivacy@wal-mart.com
CCPA Inquiries
globalprivacy@wal-mart.com
Privacy Inquiries
service@walmartcontacts.com

Walmart Vision Center Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Walmart Vision Center Phone Number
1 (888) 818-3241
Average Hold Time
Up to 3 minutes
Average Calls duration
1 minute
Most Popular Walmart Vision Center Email Address
service@walmartcontacts.com
Issue Resolution Rate
Low (5% reported full resolution)
Walmart Vision Center Customer Service Rating
5 out of 5
View full overview

How to Contact Walmart Vision Center Customer Service?

The Walmart Vision Center customer service phone number is (800) 741-5367. This toll-free number is designed to provide assistance with any inquiries or issues you might have regarding your eyewear needs. Whether you're looking for information on eye exams, glasses, contact lenses, or have questions about your prescription, this line is available to help. Remember, when contacting Walmart Vision Center headquarters, it's essential to have your prescription and any relevant details at hand to facilitate a smooth and efficient service.

For those who prefer email communication or need to send detailed information, the Walmart Vision Center customer service email address is service@walmartcontacts.com. This email is monitored by the customer service team, who are ready to assist with a wide range of inquiries, from ordering glasses to receiving advice on choosing the right eyewear. When sending an email, be sure to include as much information as possible about your inquiry or issue to ensure a prompt and accurate response. It's also important to note that response times may vary, so for urgent matters, calling the Walmart Vision Center contact number might be more efficient.

The Walmart Vision Center address operates 24/7, ensuring that clients can receive assistance at any time of the day or night. This round-the-clock service is particularly beneficial for those who have late-night vision problems or need to make purchases outside of traditional business hours. Whether you're shopping for new glasses, scheduling an eye exam, or have questions about your current prescription, the Walmart Vision Center contact options are available to help you every step of the way.

The Walmart Vision Center headquarters is located at 4265 Diplomacy Drive, Columbus, Ohio 43228, United States. This address serves as the central hub for the company's operations, including customer service, product management, and corporate functions. If you have any official inquiries or need to visit the headquarters for any reason, this is the address you would use. However, for most customer service needs, contacting the company through their phone number or Walmart Vision Center email is recommended for a more direct and efficient response.

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Contact Information

Walmart Vision Center Website:

Walmart Vision Center Help Center:

Corporate Office Address:

Walmart Contacts
702 SW 8th St.
Bentonville, Arkansas 72712
United States

Other Info (opening hours):

Customer Service Hours (CST):

Monday - Friday: 8:30am - 5:30pm


Mailing Address:

Walmart Corporate Privacy

Privacy Office, MS #0160

811 Excellence Dr.

Bentonville, AR 72716-0160

More contact details

Fax:

+1-877-291-8154

How Customers Rate Walmart Vision Center Support?

5.0 / 5
Good

Based on 154 calls to Walmart Vision Center customer support through PissedConsumer.com and 1 survey response.

Total Calls
154
Avg Call Duration
00:36
Issues Resolved
5%

Why Customers Call Walmart Vision Center?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Product/ Service 31%
  • Request for Information 10%
  • Payments and Charges 7%
  • Refund 6%
  • Shipping and Delivery 3%
  • Return/ Replace 3%
  • Staff 3%
  • Activation/ Cancellation <1%

Customer Inquiries & Issues

36%
  • "Glasses"
  • "Need Prescription"
  • "Wouldn't fill my prescription"

Product/ Service

31%
  • "Complain on a employee"
  • "Glasses I purchased and employee"
  • "Complaining"

Request for Information

10%
  • "Contacts"
  • "I can order contacts online and ordered and delivered without an eye exam since I already know my prescription for them"
  • "Schedule an appointment"

Payments and Charges

7%
  • "Over charge at ***"
  • "Looking into bill I might know that I need to set up payments on"
  • "My bill came in under my insurance allowance and the clerk still charged me and said that I went over when I have a receipt saying I didn't"

Refund

6%
  • "Refund from purchase of my glasses."
  • "Refund"
  • "Walmart trashed the lenses in my glasses before giving me time to decide to get a refund on the glasses."

Shipping and Delivery

3%
  • "Did not receive order"
  • "Delivery date"
  • "Delayed delivery of glasses"

Return/ Replace

3%
  • "I got eyeglasses in *** at the *** and they are foggy and *** and I've only had them for 4 months and they are foggy and I can't see through them at all and when I talk to them they said that they could not replace them"
  • "In the last 6 months I have to replace two glasses one was insured one wasn't the quality is terrible the guy was rude I'm sorry you cannot get any money back or your glasses done because I didn't pay the extra $25 I have never in my life had glasses"
  • "*** refuses to return my glasses that I never picked up, they are still at the store."

Staff

3%
  • "Rude employee"
  • "Bc Im not pleased with the service"
  • "Bad customer service experience"

Activation/ Cancellation

<1%
  • "I need to cancel prescription glasses that I ordered"

Compare Walmart Vision Center Customer Service To

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